Resources

Our Commitment

Our commitment is to you, our customer. We understand that there are a number of competitors out there and we appreciate the opportunity we have to serve you. We are dedicated to doing everything we can to helping you grow your business.

We recognize that one of the key shifts we have experienced over the years is a steady increase in the number of international customers we support. We have answered the call and are working now more than ever to help these customers become more familiar with the process of international trade. We pride ourselves in being a resource for all of our customers and have created this page to assist our customers in finding answers to questions that may arise.

Should you have further questions, please do not hesitate to Contact Us at any time; a member of our team will gladly be in touch with you directly to help answer any questions that you have. In many ways, the world has become a smaller place, and we here at Great Lakes Industrial Supply, Inc. like to think that we are helping to make that happen.

International Commercial Terms

International Trade Compliance

The U.S. Department of State's Directorate of Defense Trade Controls (DDTC), the U.S. Department of Commerce's Bureau of Industry and Security (BIS), and the U.S. Department of the Treasury's Office of Foreign Assets Control (OFAC) administer export control regulations that affect some aspects of our business. We request that you (the "Customer") read and familiarize yourself with the following regarding certain applicable export regulations.

The sale, transfer, transportation, or shipment outside of the U.S. of any product prohibited or restricted for export without complying with U.S. export control laws and regulations, including proper export licensing, documentation or authorization, is strictly prohibited and may result in civil penalties and/or constitute a federal crime. Great Lakes Industrial Supply, Inc., will not engage in any transaction that requires the illegal export of any products and will not assist directly or indirectly with the illegal export or re-export of any products. An accurate Automated Export System (AES) filing must be made, whether or not the exportation requires a license.

If you wish to purchase an item for ultimate shipment or use outside of the United States, please indicate this fact when submitting your Products/Parts Request. Depending on the value of the order, specific item(s), end user, country of ultimate destination and end use, an export license may be required. At the request of our customers, Great Lakes Industrial Supply, Inc. will assist the customer in applying for an export license with the appropriate U.S. government agency.

International Traffic in Arms Regulations (ITAR): Some of the product(s) sold by Great Lakes Industrial Supply, Inc. are subject to the International Traffic in Arms Regulations (ITAR), and export is strictly prohibited without authorization or a license issued by the U.S. Department of State's DDTC. By proceeding with a transaction to purchase any ITAR restricted product(s), the Customer certifies that (i) the purchase does not require Great Lakes Industrial Supply, Inc. to export such items, unless Great Lakes Industrial Supply, Inc. is aware of the export and an appropriate export license has been issued; (ii) the Customer does not intend to export such items after receipt from Great Lakes Industrial Supply, Inc. without the appropriate U.S. Government export authorization; (iii) the Customer does not intend to export, transfer, sell, or furnish the item to any foreign person, whether abroad or in the U.S., including any Foreign Embassy in the U.S., without the appropriate U.S. Government export authorization; (iv) the Customer understands that a foreign person under the ITAR § 120.16 means "any natural person who is not a lawful permanent resident as defined by 8 U.S.C. § 1101(a)(20) or who is not a protected individual as defined by 8 U.S.C. § 1324b(a)(3)," and can mean "any foreign corporation, business association, trust, society, or any other entity or group that is not incorporated or organized to do business in the U.S., as well as international organizations, foreign governments, and any agency or subdivisions of government (e.g. diplomatic missions)" (See ITAR § 120.16); (v) the Customer is a U.S. Person as defined by ITAR § 120.15, meaning the Customer is a lawful permanent resident of the U.S., as defined by 8 U.S.C. § 1101(a)(20), or is a protected individual as defined by 8 U.S.C. § 1324b(a)(3), or is a "corporation, business association, partnership, society, trust, or any other entity, organization or group that is incorporated to do business in the U.S., or is a governmental (federal, state, or local) entity" (See ITAR § 120.15).

Export Administration Regulations (EAR): Some of the product(s) sold by Great Lakes Industrial Supply, Inc. are subject to the Export Administration Regulations (EAR), and export may be restricted by the U.S. Department of Commerce's BIS. By proceeding with a transaction to purchase any restricted product(s), the Customer certifies that (i) the purchase does not require Great Lakes Industrial Supply, Inc. to export such items, unless Great Lakes Industrial Supply, Inc. is aware of the export and an appropriate export license has been issued; (ii) the Customer does not intend to export such items after receipt from Great Lakes Industrial Supply, Inc. without the appropriate U.S. Government export authorization.

WARNING: U.S. law prohibits the sale, transfer, or export of items to certain restricted parties, destinations, and embargoed countries, as identified on lists maintained by the U.S. Department of State, the U.S. Department of Commerce, and the U.S. Department of Treasury. It is the responsibility of the Customer to be aware of these lists, which can be found at the following U.S. Government websites. By proceeding with any transaction, the Customer certifies that the Customer will not engage in any unauthorized transaction involving the export of product(s) purchased from Great Lakes Industrial Supply, Inc., to any restricted parties or destinations.

By proceeding with a transaction to purchase any items from Great Lakes Industrial Supply, Inc., the Customer certifies that it will comply with all requirements imposed by all applicable laws, regulations and administrative policies.

For further information regarding the applicable laws, regulations, and policies, please contact or refer to the following:

1. U.S. Department of State
• Directorate of Defense Trade Controls
• Tel.: (202) 663-1282
• pmddtc.state.gov/licensing/
2. U.S. Department of Commerce
• Bureau of Industry and Security
• Tel.: (202) 482-4811
• www.bis.doc.gov/index.php/licensing
3. U.S Department of the Treasury
• Office of Foreign Assets Control
• Tel.: (202) 622-2480
• www.treasury.gov/resource-center/sanctions/Pages/licensing.aspx

Great Lakes Industrial Supply, Inc. reserves the right to inquire into the end user, end use, and country of ultimate destination of any product ordered.

Any summaries of such laws and regulations provided by Great Lakes Industrial Supply, Inc. herein are not comprehensive and are not to be taken as legal advice or counseling.